Services & Resources
This page provides an abundance of information and resources
available to those individuals that are blind or have low vision. You will find
information regarding government agencies, assistive technology vendors,
support groups and other organizations.
Website Links and/or Contact Information to Assistive Technology Vendors
Freedom Scientific
MaxiAIDS
American Printing House
Recording for the Blind & Dyslexic
ZoomText (Ai Squared)
Mons International
6595 Roswell Road #224
Atlanta, Georgia 30328
770-551-8455
1-800-541-7903
Serves Metropolitan Atlanta Area
Adaptive Technology Help Desk
The Chicago Lighthouse for People Who Are Blind or Visually Impaired
Help Desk: 888-825-0080 (voice/Relay)
Available to anyone who is blind or visually impaired needing assistance with technology questions or problems Monday through Friday, 9:00 a.m. to 4:30 p.m. Central Time.
Government Agencies
disabilityinfo.gov
DisabilityInfo.gov is the federal government's one-stop Web site for people with disabilities, their families, employers, veterans and service members,
workforce professionals and many others. . . . Visit any of the nine subject areas at the top of this page to find disability-related resources, and then
click on the State and Local Resources map to locate programs and information in your state.
Georgia Department of Labor -
Rehabilitation Services
Iowa Department for the
Blind
Other Organizations
American Council of the Blind
American Foundation for the Blind
The Foundation Fighting Blindness
Georgia Radio Reading Service
Library Service for the Blind and
Physically Handicapped
Center for the Visually Impaired
739 West Peachtree Street NW
Atlanta, Georgia 30308
404-875-9011
1-800-558-5451
Serves Northeast and Central Georgia
Blind and Low Vision Services of
North Georgia
3830 South Cobb Drive SE
Smyrna, Georgia 30080
770-432-7280
1-800-726-7406
Serves Northwest Georgia
Savannah Association for the Blind
214 Drayton Street
Savannah, Georgia 31401
912-236-4473
Serves Southeast Georgia
VISTAS
337 S. Milledge Avenue, Suite 114
Athens, Georgia 30605
706-583-8001
Fax: 706-583-8844
Serves Northeast Georgia
Multiple Choices for
Independent Living
850 Gaines School Road
Athens, GA 30605
email: info@multiplechoices.us
Phone: 706-549-1020
Toll-free: 877-549-1020
fax/tyy: 706-549-1060
Toll-free fax/tyy: 866-449-2020
Walton Options
948 Walton Way
Augusta, Georgia 30903-0519
706-724-6262
1-877-821-8400
Serves East Georgia
Sports
United States Blind Golf Association
National Beep Baseball Association
American Blind Skiing Foundation
Transportation Services
Metropolitan Atlanta Rapid Transit
Authority (MARTA)
ATTN: Department/Name
2424 Piedmont Road, NE
Atlanta, GA 30324-3311
Phone: (404) 848-4800
Georgia Regional Transportation Authority
(GRTA)
Marquis One Tower
245 Peachtree Center Ave., NE
Suite 900
(Corner of Peachtree Center Ave, NE and Harris Street)
Atlanta, GA 30303-1223
Phone: (404) 463-3000
Atlanta Regional Transportaion Page
Vision Impaired Personal Services, Inc. (VIPS)
P.O. Box 714
Stockridge, GA 30281
Email for VIPS: hpbbows@bellsouth.net
Ask for Helen or Rebecca Bartels
Phone: 770-474-3474
Flyer with more Details about VIPS
Employment Opportunity for the Blind
Greetings All:
Important information on employment for the Blind program.
Subject: The Blind Renting Cars
Hello,
My name is Steve Cook and I work for the SC Commission for the Blind. I
would like to let you know about a wonderful opportunity for the blind.
We have an Alamo and National car rental training program here in South
Carolina. Alamo and National car rental has a call center located in
South Carolina and in Utah. Read the below information and please feel
free to distribute it to the blind community in your area. After you have
read over this information, get back in touch with me if you have any
questions.
A NEW EMPLOYMENT FRONTIER IN EMPLOYMENT OF INDIVIDUALS WHO ARE BLIND
A REVOLUTIONARY CONCEPT
Technological advances and a changing economy forced the South Carolina
Commission for the Blind to be creative and develop a different approach
to training and placement for our blind consumers. We had successfully
placed a number of blind people in Tele-communications with the Vanguard
Rental Corporation, the owners of Alamo and National Car Rentals. These
placements were prefaced with individual training and a lot of
experimenting with assistive technology. How could we develop a training
program in Tele-communications that trained groups of prospective
employees, and where could we go to get the technical assistance to adapt
tele-communications software to the assistive technology essential for our
blind consumers? We concluded it could happen with a partnership with
private industry.
THE PARTNERSHIP
Vanguard Rental Corporation was a willing partner because of their
positive experiences with their blind employees. They brought to the
partnership technical assistance, equipment, software and financial
participation. With a contractual relationship, the private sector partner
not only provides placement to everyone trained on their programs: but
also allows training for other employers with adapted software. In
addition to training for Vanguard Rental Corporation, training and
placement programs are established with Drivers' Choice Insurance Company
and Wells Fargo Mortgage Company.
PREPARING FOR TRAINING
The preparation for training begins with the VR Counselor pre-screening
consumers who are potential trainees. Referrals to the program are then
screened for communications skills and knowledge and use of assistive
technology. Some employers prefer to interview candidates for training
while other employers rely on the selections made by agency staff.
TRAINING
In a fast paced environment, the twelve weeks training program is
presented in three phases-classroom training with the manuals of the
company for which the trainee will be working, hands-on training with live
computers and working with live calls in an intense work setting. Training
is eight hours each day, Monday through Friday: and appropriate work
habits such as limited lunch hour and limited break time is enforced.
Trainees are evaluated throughout the twelve weeks, and remedial
intervention is offered when trainees demonstrate skills deficits that can
be addressed.
ARRANGEMENTS
For South Carolina residents, we provide rooms and meals at the
Rehabilitation Center on campus. For out of state trainees, we provide
assistance in locating off-campus housing, and meals are provided through
the Rehabilitation Center. Transportation is provided to and from training
for out of state trainees as well as transportation to and from the
airport. Orientation and mobility are also available to all trainees.
EMPLOYMENT! EMPLOYMENT! EMPLOYMENT!
Employers commit to placement before trainees are accepted into the
program. If a trainee does not show potential for successful completion,
the training is terminated. Entry level salaries range from $24,000 to
$26,000 annually, and agency staff assists with relocation, orientation
and mobility and technical assistance at time of entry into employment.
NEED MORE INFORMATION?
For additional information, contact Ed. Bible at (803) 898-8786.
SOUTH CAROLINA COMMISSION FOR THE BLIND
Dr. Nell C. Carney, Commissioner
NEW HORIZONS IN TRAINING AND COMPETITIVE EMPLOYMENT
Dr. Nell C. Carney, Commissioner
South Carolina Commission for the Blind
In 1999, the South Carolina General Assembly appropriated $200,000 to the
Commission for the Blind to expand an industrial training program for
blind and severely visually impaired consumers of working age who had
expressed an interest in working. When the blueprints for the expansion
arrived a year later complete with conveyer belts and work areas, we were
confronted with making a decision about the kind of industries we should
recruit as our partners in the expansion project.
A quick analysis of the labor market in South Carolina indicated that the
greatest numbers of jobs now and for the foreseeable future were in the
area of Tele-communications-customer service representatives, rental and
reservation specialists and sales. With this information, the blueprints
were sent back to the drawing board with instructions to design a
Tele-communications center with state-of-the-art computers, telephone
equipment and assistive technology for use by blind and severely visually
impaired trainees.
When the revised blueprints arrived, it was obvious that we would need
technical assistance and financial support from a private sector partner
to make a success of the training program. We turned to Vanguard Rental
Corporation who had hired a number of our job ready clients. Because they
were familiar with our programs and had found the consumers we had trained
to be excellent employees, Vanguard Rental Corporation eagerly joined as
our partners providing both financial support and technical assistance.
After one and one half years of hard, and sometimes frustrating, work, the
Tele-communications Training Center was opened on our campus in Columbia,
SC on September 18, 2001. The center has the capacity to accommodate 30
trainees. The overall training period is twelve weeks: six weeks in the
training room and six weeks taking live calls in an intense work
environment.
Vanguard Rental Corporation has already committed to hiring all of the
trainees who complete the training in the first year of the program.
Other private organizations where our consumers are employed have
contacted the Commission to negotiate training programs. In addition, we
have had inquiries from other state rehabilitation programs about placing
consumers in the training program.
The success of the development of the training center is a sterling
example of the progress that can be made when private industry and state
government programs form a partnership in the interest of employment of
individuals with disabilities and the social and economic good of the
community. The Training center is dedicated to the continuation of
efforts between private industry and public programs that will create
competitive employment opportunities for present and future generations of
blind and visually impaired South Carolinians and have a positive economic
and social impact on the community.
On Tuesday, September 18th, 2001 at 10:30 AM, the South Carolina
Commission for the Blind and Vanguard Rental Corporation held opening and
dedication ceremonies for a Telecommunications training center for the
blind and severely visually impaired individuals at the Ellen Beach Mack
Rehabilitation Center. In attendance, we had our Board of Commissioners,
a member of the legislature, Voc Rehab, CAP, a few members of the Projects
with Industries Advisory Board along with a number of individuals from
Vanguard Rental Corporation.
This revolutionary concept will unite private industry and state
government to provide training and job placement services for our
consumers. The outstanding performance of the client's previously placed
with Vanguard Rental Corporation led to the initial contacts between
Vanguard and our Employment and Training division, which culminated in the
partnership that makes this center possible. We were able to secure
approval to make changes to a planned expansion of the Projects with
Industries Program in the old pool area with a $200,000 appropriation from
the General Assembly in 1999. These changes are a reflection of the
ever-changing job market as well as the challenges our clients faced
during training due to the need to learn how the assistive technology and
the company's software work together in a fast paced classroom
environment. We have many call centers located across our state that
utilize technology which lends itself well to adaptations for use by our
consumers. These types of positions provide excellent opportunities for
further advancement.
Following pre-screening by the VR Counselors, Communications, and
Technical Services, consumers are recommended to the program. The clients
accepted into the call center will receive training in customer service
skills along with the software applications provided by our partner
companies taught from the perspective of the adaptive technology user.
Training will progress through three phases with a potential to serve up
to thirty consumers at a time. Following successful completion of the
program, the consumer will be employed by a partnering company.
After successful placement of our consumers, we can all share in the
development of a new employment frontier made possible by a collaborative
effort between private enterprise and state government. Isn't it exciting
to see the virtually limitless employment opportunities we can create by
working as a team!
Reprinted with the permission of the National Federation of the Blind of
South Carolina from its August, 2001 edition of the Palmetto Blind.
Training Center Aids Visually Impaired
(Editor's Note: The following appeared in the Wednesday, September 19,
2001 edition of The State Newspaper. Congratulations to the Commission
for the Blind for the establishment of this excellent Training Program.)
An old indoor swimming pool at the South Carolina Commission for the Blind
has been turned into a training facility that will help the visually
impaired become part of the labor force.
The Telecommunications Training Center, unveiled Tuesday morning, uses
computers and a talking computer program that allows blind people to work
in call centers.
The new Center will play a vital role in the organization's mission to
train people to be competitive in the marketplace, said Dr. Nelle Carney,
Commissioner of the Commission. It is also important to partner with
industry to provide practical skills for blind people, Dr. Carney said.
The Training Center is a public-private partnership. Vanguard Rental
Corp., owner of Alamo and National Car Rental Companies helped provide
equipment.
Clients of the Commission will learn on computers answering real customer
service and reservation calls from Vanguard, Park Seed in Greenwood and
other companies.
With the changing economy, the decision was made to focus less on
manufacturing and more toward call center, said Ed Bible, Director of
Employment and Training for the Commission.
In the past, when blind people were trained for work, the expectations
were low and the training was not the standard used in the workplace,
Bible said.
The call center was developed using Vanguard Rental Corp's guidelines,
Bible said.
The people training in this facility will have the computer skills they
need before applying for the job, said Mike Ralston, Director of Training
for Vanguard Rental Corp.
Vanguard had already employed seven visually impaired people at two of its
call centers, but the company trained the employees themselves, Ralston
said.
Employees from the Commission's Training Center could help fill the 100 or
more employees needed during peak season at Park Seed in Greenwood, said
Dawn Gilbert, Human Resources Manager.
Trainees at the Telecommunications Center will use a program called JAWS -
Job Access with Speech - to hear what is on the computer screen, said
David Bundy, technical coordinator and trainer who demonstrated the
technology.
Specially designed headsets will allow blind people to hear a customer
calling in one ear and the actions of the computer in the other ear.
For more information on our Alamo/National car rental training program,
contact me at the below information.
Steve Cook, Telecommunications Instructor/Trainer
SC Commission for the Blind
Phone: (803) 898-8788
Fax: (803) 898-8852
E-Mail:
stcook@sccb.sc.gov
Research Study Opportunity
We are looking for individuals with no light perception. Especially
those who lost all light perception before age 14. Participants cannot
have injury to their hands. Compensation for participating is $10 per
hour including transportation time. We can provide transportation if
needed. Anyone interested should contact Christopher Makinson at cmakins@emory.edu or call at (336)202-9612.
Thanks again for your help and if there are any other studies being
conducted which you can participate in I will let you know.
Chris Makinson
GeorgiaCares
Phone: 1-800-669-8387
- GeorgiaCares provides community education about Medicare, Medicare
Supplement Insurance, and Prescription Assistance Programs
Partnership for Prescription Assistance
Phone: 1-888-477-2669 or 1-800-435-9042 -The Partnership for
Prescription Assistance brings together America's pharmaceutical
companies, doctors, other health care providers, patient advocacy
organizations and community groups to help qualifying patients who lack
prescription coverage get the medicines they need through the public or
private program that's right for them.
Medicare Rights:
Phone: 202-544-5561
Medicare Rights Center (MRC) is the largest independent source of
health care information and assistance in the United States for people
with Medicare. Founded in 1989, MRC helps older adults and people with
disabilities get good, affordable health care.
Call to Action:
Call your representatives to ask them to support these important
improvements to Medicare and the provision of health care coverage to
uninsured children. It's the "Children's Health and Medicare Protection
Act," House Resolution 3162, and it should be enacted into law. Call
the toll-free congressional switchboard at 800-828-0498 and ask to
speak to your representatives.
Laurie Graffo
Georgia Cares
Atlanta Regional Commission
40 Courtland Street NE
Atlanta, GA 30303
Tel. 404-463-3523
FAX 404-463-3264
lgraffo@atlantaregional.com
Visit ARC's web site at: atlantaregional.com
Kristie Sharp
Area Agency on Aging
Atlanta Regional Commission
40 Courtland Street, NE
Atlanta, GA 30303
Tel. 404-463-0437
Fax 404-463-3264
ksharp@atlantaregional.com
Calhoun Support Group
Contact: Monty Smith
706.346.5452
The Calhoun Support Group meets the first Tuesday of each month at the Coosa Valley Technical College-Calhoun Site.